FAQs
How will charges appear on my card’s statement?
They will show as Jackson Ventures and Consulting.
How Does Booking Work?
Book your session of choice through Joyce’s online booking and scheduling app at www.TheSanePsychic.com/book. Payment is required at time of booking to guarantee your appointment. Joyce will email you and confirm receipt of your booking, day, and time. Thirty minute sessions are only by telephone. One hour sessions are either in person or via ZOOM, and it's your choice.
Forms of Payment
All major credit cards, Venmo, Wise, and Paypal are accepted as well as cash and personal check.
Can I reschedule?
Clients can reschedule an appointment two times, maximum, over the course of a six month duration from date of initial booking. You can reschedule through the booking app email you received at the time of booking, or by calling Joyce at 510-719-1463.
Do you offer refunds?
There are no refunds.
Can a Phone or Zoom Reading be as Effective as an In-person Reading?
Yes. Joyce's abilities are not dependent upon technology.
Psychic Readings vs. Mediumship Sessions
A psychic reading differs from a mediumship session. Psychic readings are information based and Joyce connects directly with you and your soul. Information exists in the universe about a person, place, event, or thing, in the past, present, or future. A psychic reading tunes into that information. A mediumship session is a sacred healing ritual and Joyce connects to the soul(s) of your loved ones who have passed. It's direct communication with souls for you and them with healing and love.
Here to Help
It is my mission. It is my calling. It is my purpose. That means that if it matters to you, it matters to me. No matter how big or how small your question, where you find yourself in your journey, whether you’re in love or in disarray, I am here to help.
Vetting
Joyce has been rigorously tested and has passed 5 major vetting processes for psychics and 2 for mediumship. She has also passed criminal background checks for both professional readings sites and for her Impartial Witness software company and Jennifer Shaffer’s Investigations Academy.
Recording Sessions
Joyce resides in California and therefore BOTH parties must be privy to, and consent to, any recording taking place during a session.
Discreet and Ethical
Joyce adheres to the highest ethical standards in life and work. Your sessions will be completely discreet and never divulged to another person.